Head – Customer Service for leading device lifecycle management company
– This organization offers the world’s most advanced device lifecycle management platform, and integrates multiple OEM Brands and their sales & service ecosystem to deliver great customer experience.
– The customer base spans across 4 continents and caters to leading – Brands- across the verticals.
The role of Head – Customer Service would involve strategy formulation and delivery of end to end customer experience journey including :
– Customer Service
– Field Operations
– Service Fulfilment
– Logistics Management
– Partner Management