PolicyBazaar.com – Head – Learning & Development (12-20 yrs)
Develop Training Programme:
– Identify the training requirements from various stakeholders through job analysis, understand the career paths, succession planning requirements, and in consultation with line managers
– Develop an overall training and development plan and ensure the plan is aligned with the organization’s goals
– Design and develop specific training programs such as training the first-time managers, etc. with the best available resources
– Responsible for the design and development of appropriate training schedules and plan based on the identified training needs
Training Execution:
– Implement and sustain various learning strategies across the organization to ensure that the business is constantly updated with industry trends and practices
– Work on induction and orientation programs / In-house behavioral training programs
– Embrace different training methods, including e-learning, classroom training, demonstrations, on-the-job training, meetings, workshops, and others
– Monitor and evaluate post-training effectiveness through 30-60-90 days measurements, reporting manager s feedback, and self-assessment
– Report post-training success and ROI
Training Coordination and Support:
– Foster communication and coordination with other departments to enable successful delivery of the training program
– Point of contact for training requests and inquiries from various functions
– Create/ oversee the development of training materials, online training modules, and other documentation
– Review training materials and approve the appropriate content
– Manage training facilitators, work schedule, absence, performance evaluation, provide feedback, and training
– Provide training logistics support, budget allocation, course development, plan, schedule, delivery, and measure performance and cost management
– Manage training budget and control the spending
– Contribute to on-going improvements and development initiatives
– Participate in problem-solving discussions with internal as well as external stakeholders
– Customize training programs for specific requirements
– Stay updated with the training trends, industry best practices, and developments
– Evaluate different training methods and programs to measure the effectiveness and provide recommendations for decision making
Desired Skills and Experience-
– Proven experience in designing and executing large-scale training programs
– Handling Training Delivery, Training Performance and Managing Escalations
– Excellent communication skills, both in written and verbal form, are mandatory to ensure clear and concise communication of information and instructions during the training program
– Proficient in the use of MS Word, MS Excel, and PowerPoint, which are necessary for the creation of training materials as well as reporting to senior management
– Strong analytical and problem-solving skills to analyze the situation, assess the training requirements, and translating them into actionable initiatives.
– Attention to details, strong negotiation and influencing skills, and ability to achieve win-win for both customer and for the organization
– Excellent interpersonal skills to build and maintain collaborative setting, build relationships with diverse people including internal/ external organizations