PolicyBazaar.com – Head – Learning & Development (12-20 yrs)

Develop Training Programme:

– Identify the training requirements from various stakeholders through job analysis, understand the career paths, succession planning requirements, and in consultation with line managers

– Develop an overall training and development plan and ensure the plan is aligned with the organization’s goals

– Design and develop specific training programs such as training the first-time managers, etc. with the best available resources

– Responsible for the design and development of appropriate training schedules and plan based on the identified training needs

Training Execution:

– Implement and sustain various learning strategies across the organization to ensure that the business is constantly updated with industry trends and practices

– Work on induction and orientation programs / In-house behavioral training programs

– Embrace different training methods, including e-learning, classroom training, demonstrations, on-the-job training, meetings, workshops, and others

– Monitor and evaluate post-training effectiveness through 30-60-90 days measurements, reporting manager s feedback, and self-assessment

– Report post-training success and ROI

Training Coordination and Support:

– Foster communication and coordination with other departments to enable successful delivery of the training program

– Point of contact for training requests and inquiries from various functions

– Create/ oversee the development of training materials, online training modules, and other documentation

– Review training materials and approve the appropriate content

– Manage training facilitators, work schedule, absence, performance evaluation, provide feedback, and training

– Provide training logistics support, budget allocation, course development, plan, schedule, delivery, and measure performance and cost management

– Manage training budget and control the spending

– Contribute to on-going improvements and development initiatives

– Participate in problem-solving discussions with internal as well as external stakeholders

– Customize training programs for specific requirements

– Stay updated with the training trends, industry best practices, and developments

– Evaluate different training methods and programs to measure the effectiveness and provide recommendations for decision making

Desired Skills and Experience-

– Proven experience in designing and executing large-scale training programs

– Handling Training Delivery, Training Performance and Managing Escalations

– Excellent communication skills, both in written and verbal form, are mandatory to ensure clear and concise communication of information and instructions during the training program

– Proficient in the use of MS Word, MS Excel, and PowerPoint, which are necessary for the creation of training materials as well as reporting to senior management

– Strong analytical and problem-solving skills to analyze the situation, assess the training requirements, and translating them into actionable initiatives.

– Attention to details, strong negotiation and influencing skills, and ability to achieve win-win for both customer and for the organization

– Excellent interpersonal skills to build and maintain collaborative setting, build relationships with diverse people including internal/ external organizations