Medi Assist – Vice President – Claims Delivery (12-15 yrs)

Roles and Responsibilities :

– Build a strategy for claims delivery function and align it with business strategy, to achieve operational excellence.

– Manage and empower teams involved in enrolment, in-warding, receiving, tabulating & approving to enhance operational efficiency.

– Drive innovation and change across the claims function to make work seamless and more effective.

– Ensure TAT and SLA promised are adhered to ensure claims processing is faster and error free.

– Develop people in the function to expand their capabilities and optimize the workforce

– Strive for scalability of claims operations and ensure readiness for future.

– Oversee day-to-day claims delivery operations.

– Bring operational changes in claims delivery that brings a change in the entire organization.

– Work towards creating process documents, SOPs for each function.

Total Experience :

– 8-12 years with multiple processes in diverse setups.

Demonstrated abilities if any:

– Multiple environments/ domains exposure/Large operations.

– Experience in large scale BPO at multiple locations.

– Scalability of Operations and Future Readiness

Technical Competencies:

– Analytical Ability

– Operational Excellence

– Problem Solving & Decision Making

Educational Qualification: Any Medical Science Graduate/PG from a recognized Indian University


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