Manager/Senior Manager – Quality – Claims – Payer – US Healthcare Process (7-12 yrs)
The aforesaid opportunity is with a business process management (BPM) client that focuses on back office processing, contact centers and HRO solutions.
Position: Mgr/Sr. Mgr – Quality (Claims)
Location: Bangalore/Night Shift
Mandatory ask:
7+ years Overall Experience / 2+ Years- Experience In US Healthcare Claims / Open To Working Night Shifts
Key Parameters:
– Overall 7+ years of experience of which 2 years in US healthcare claims exp mandatory.
– Strategic Thinking – Big picture perspective & business acumen.
– Driving Results – Planning & organising, directing & monitoring, accountability, problem solving & decision making.
– Partner with Customers – Relationship building, communication & passion for excellence.
– Lead People – Managing self, inspiring others & managing teams.
Desired Skills:
– Good communication skills.
– Good analytical skills.
– People Management skills.
– Exercises diplomacy and possess excellent interpersonal skills.
– Problem Solving & Decision Making skills.
– Client Relationship Management skills.
– Knowledge in US health care (ERISA/HIPAA/State Mandates).
– MS office proficiency.
– Should be Six Sigma Green Belt trained / certified.
– Certified Auditor for ISO, ISMS or other Quality standards.