Lenskart – AGM/General Manager – Telesales (15-17 yrs)

Job Description :

– At least 15years of total work experience with minimum 5 years in Telesales team management, preferably from an Internet selling background.

– High level of Target orientation and proven track record of accomplishing weekly / monthly revenue targets independently.

– Proven leadership skills, self-motivated & ability to manage competing priorities.

– Exposure to value & volume selling is a must.

– Should have pleasing personality and good communication & presentation skills.

– Should have high data management skills (an expert in excel)

– Should be able to work in a pressure situation.

– Innovative and capable of out-of-the-box thinking

– Good Understanding of Quality metrics and process improvements.

– Strong results orientation – is able to focus and deliver results

– Excellent problem-solving skills – coming up with simple solutions to complex problems

– Ability to drive consensus, leverage synergies from cross functional teams

– Drive performance management across workforce by applying and implementing best in class performance metrics.

– Own complete P&L of the tele sales vertical and formulate a data-driven strategy for growth of the business.

– Design the inside sales strategy, set business goals drive execution to achieve these goals for your teams.

– Work closely with cross-functional vertical leaders in the formulation and execution of sales strategy, identify areas of improvement and implement effective solutions.

Competencies :

1. Entrepreneurial thinking midst: self-motivated and self-directed with any ability to think innovatively.

2. Passion for results: Highly degree of commitment with bias for execution excellence

3. Superior analytical, evaluative, and problem-solving abilities