Hexaware – General Manager – Banking BPO Solutions (10-15 yrs)

General Manager – Banking BPO Solutions

Job Description :

– Analyze client situation presented in RFI / RFP documents and suggest transformation solution to client leveraging all optimization interventions across retail / commercial banking

– Respond to RFP / RFI responses

– Anchor onsite assessments internationally and within India to evaluate client banking processes landscape

– Analyze client landscape through received documentation and onsite studies and suggest transformation solutions leveraging best practices, Automation / RPA and analytics interventions

– Coordinate with all stakeholders / seek sign offs and close solutions

– Articulate solution through depictions in solution presentations / RFP / RFI response / proposal documents

– Work out project costing / pricing and get necessary approvals

– Finalise solutions and take deals to closure

– Make solution presentation to clients / anchor client visits

– Frequent international and domestic travel

Required Candidate Profile :

– Currently in to Banking (retail and Commercial) presales / transformation at a BPO firm / Sr. Professionals working at global banks

– Around 10 – 15 years of total experience with at least 8+ years of experience in to Banking presales / solutions & transformation

– Willing to travel internationally

– Ability to undertake assessment at client site and make client presentations

– Knowledge of leading Banking platforms, transformation solutions

– Knowledge of cutting-edge technologies viz. RPA and their application across Banking processes

– Abreast with Banking processes best practices & metrics, SSC best practices and transformation / automation interventions

Anywhere in India/Multiple Locations

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