Head – Customer Success – IIM/ISB/MDI/FMS (5-12 yrs)

– Lead that Team

– 50-60 % time would be send in team management

– Various customers can be handed by this person

– Who can go beyond the timeline

– Speaking to customers directly.

– Take feedback session

– Will directly male random call to customers across the world

– Take feedback session

– Talking with the internal team like logistics, manufacturing

– Taking suggestion with customers as what new product they want

– Role revolves around the data and analytics

– Resolving the queries through emails, chats and calls