General Manager/Associate Director – Transition (15-18 yrs)

Job Description :

– Develop their transition play book with the right methods, approaches, tools, controls and visualizations

– Demonstrate sound transition experience – understand transition frameworks, approach, methodologies, success criteria, win themes etc.

– Preempt and access transition risk, design mitigants, implement controls to ensure 100% First Time Right for every transition

– Control, govern and run multiple complex transitions

– Focus on both self-learning as well as team learning and bring in best practices

– Lead by example, coach and mentor the team Work seamlessly with cross functional teams – like HR, Finance, operations, sales and client service teams

Candidate qualifications :

– 15 + years of BPM transition experience in RCM / Healthcare for US markets

– Exposure to market-leading practices in Transitions, with a track record of handling these functions successfully

– Strategic outlook : Knowledge of the business and industry, point-of-view on products / services / trends / disruptions / service differentiators

– Collaboration Skills, interpersonal skills, influencing skills

– Ability to work with cross functional teams

– Strong financial, problem solving and analytical skills

– Self-starter who strives for excellence for themselves and their teams

– Attention to detail and appreciation for high-quality outcomes

– Academic : An MBA from a reputable business school will be preferred


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