GeBBS Healthcare Solutions – Vice President – Operations (17-30 yrs)

Vice President Operations- US Healthcare, GeBBS

Designation : Vice President Operations

Department : Accounts Receivable

Job Location : Navi Mumbai

Shift : US / UK

Reporting to: Chief Operating Office



– Operations and Performance management

– Migrations / Setup start-up projects

– Planning & Budgeting revenues and controls

– Client Relationship Management

– Process and people related change management

– Farming within existing engagements

Key Responsibilities:

– Handling P & L Management, Service Delivery, Client Relationship and Internal Stakeholder Management

– Heading the offshore Service delivery

– Looking after end to end management of program covering multiple work streams with a total span of 1200+ employees

– Implement programs to ensure attainment of business plan for growth and profit

– Provide directions and structure for operating units

– Implement improved processes and management methods to generate higher ROI and workflow optimization

– Provide mentoring and guidance to subordinates and other employees

– Responsible for managing multiple accounts

– Facilitating process re-engineering and improvements to enhance customer engagement

– Generating new prospects for the organization to showcase capabilities

– Ensuring attrition control & job enrichment at process levels

– Work with delivery and training functions to create feedback loops from quality assessment to training and operations management

Experience & Qualifications:

– Relevant experience of 17 -30 years in in US Healthcare RCM. Must have head AR, Billing team

– Experiential understanding of Lean Six Sigma methodologies is a plus

– Excellent interpersonal skills

– Proven analytical skills in understanding and interpreting quantitative data and providing clear output to identify trends, interpret findings, draw insights, and formulate recommendations

– Excellent Team Management, Inter-Departmental Collaboration & Communication skills

– Should have experience in U.S. Healthcare RCM domain with span of 500+ FTES

– Should be currently a AVP or equivalent role

If this opportunity interests you and would like to know more about it , request you to please share your profile on [email protected] or call on 9619814875

Navi Mumbai

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