Axis Bank – Manager/Senior Manager – Customer Experience Transformation (4-8 yrs)

  • Full Time
  • Mumbai
  • Full Time
  • Mumbai

Manager/ Senior Manager, Customer Experience Transformation, Axis Bank

– In this position, the candidate would be responsible for driving Project Management Office across the Bank & its subsidiaries.

Key responsibilities :

 Understand & own the controllable elements of service level delivery, productivity, staffing and quality KPIs.

– Collaborate with other departments to resolve complicated issues.

– To manage PMO and track project progress.


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