Axis Bank – Manager/Senior Manager – Customer Experience Transformation (4-8 yrs)
Manager/ Senior Manager, Customer Experience Transformation, Axis Bank
– In this position, the candidate would be responsible for driving Project Management Office across the Bank & its subsidiaries.
Key responsibilities :
Understand & own the controllable elements of service level delivery, productivity, staffing and quality KPIs.
– Collaborate with other departments to resolve complicated issues.
– To manage PMO and track project progress.
