AVP – Telesales Process – General Insurance (10-17 yrs)
– Looking for candidates with Core Tele sales experience into General Insurance domain.
– Must have handled a team of 150+
– Must have experience into General Insurance domain.
5 days working
Day shift
Work location – Vashi (however should manage Vashi and Malad locations)
– Calibrate employee performance to the Performance Targets through monitoring and Coaching
– Communicate and resolve issues that affect Performance Criteria
– Share operational improvement and take action with other teams
– Manage projects to improve employee performance
– Handle escalations from employees on their team
– Escalate issues to their supervisor or other internal departments
– Lead employees on their team to performance of the Performance Criteria
– Demonstrated language fluency in English