AVP – Solution Architect – F&A Domain – BPO (12-25 yrs)
Job Summary:
The Solution Architect (SA) plays a critical client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The SA operates as a single point of contact or as part of a team (on large deals with multiple SAs) accountable to the SA SPOC from Stage 1 to deal closure and the transition to the OADM
Main Accountabilities:
– Managing all OG, senior client buyer and functional owner relationships for the designated solution
– Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)
– Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery
– Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards
– Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions
– Identifying leadership contacts for service transition and operations (e.g. OADM, mobilization lead) and ensuring appropriate solution plan transition for closed deals
– Interfacing with the delivery organization/s (through OADM when assigned) to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver
– Orchestrating the action points coming out of the opportunity Quality Assurance process
– Solution Planning and Deal Shaping for Qualified Deals
– Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings
– Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups
– Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions